Desktop Support Technician
SAN JOSE-95116, CA, US
12/12/2020
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Required Skills
Windows 10 troubleshooting skills
Company
Wipro
Experience
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Job Description
Minimum Three to four (3-4) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
Certified on Lenovo Desktops, Apple MAC & Linux devices
Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
Windows 10 troubleshooting skills, Knowledge on imaging using SCCM task Sequence, Intune MDM understanding.
Ability to lift / move computer equipment weighing up to 50Lbs.
Skilled in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS.
Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
Smart hand support for peripheral and networking hardware, including, but not limited to
monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.
Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting & resolving issues related to end user network cabling..
Good written and oral communications skills with clients and management as well as people skills.
Ability to work with deadlines and complete tasks on-time.
Printers support knowledge
Desktop Support
Information Technology
No Preference
Contract Only
Other
1
Candidate Requirements
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Bachelors
Walkin Information
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12/12/2020
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Recruiter Details
Kurali
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