Caprus IT Inc
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The Deployment Specialist role requires an in depth understanding of enterprise IT software deployment and life cycle.Release processes for complex integrated enterprise application knowledge is a plus.Provisioning new and refreshed Sandbox environments by executing a post refresh set of instructionsDeploying backfill delta deployments to bring the environment equal to the Production environmentDeploy code packages and perform all required manual tasks to completion.Pre & Post deployment support which includes:Assistance to facilitate testingFollow up deployment tasks if issues are discoveredAssist in troubleshooting deployment issues required to support the Dev, QA, UAT deployments and Production go-live for each major solution, and the associated boundary applications for the implementation phase.Communicate status daily for handoff of tasks to the next geographical resource to facilitate continuity in environment and deployment tasksDesired SkillsMinimum 5 years of IT technical experiences with roles in multiple phases of software deployment and knowledge of SDLC.Able to understand the functional & technical flows across the landscapeSalesforce Administrator (201)Salesforce Advanced Administrator (211)Deep knowledge of Salesforce product architectureExperience with large, complex deployments in Salesforce environmentsHands on success in troubleshooting complex platform issuesHands-on experience with the configuration, deployment and expansion of Salesforce functionality by enabling new featuresUsing, but not limited to, the Salesforce administration module, API, data loader, Jenkins, CTI, custom objects, and workflowExperience with data migrations utilizing the Salesforce.com data loaderExperience with best practice Customer Relationship Management business processes in sales, marketing, and customer service functionsProcess & continuous improvement mindsetExposure to formal Project Management processAbility to participate in QA and UAT testing if required