VDart Inc
7 to 9 Year(s)
He or She will be responsible for the followingProvide specialized hardware / software / network problem diagnosis / resolution for customer's Network.Escalation point for Level 2 engineersRoute physical problems to onsite hands and feet support staff.Coordinate H/W Maintenance activity with 3rd Party for hardware installation, troubleshooting and fixing hardware issuesProvide support to Network hardware/software/configurations assigned by LeveNetwork team–Timely closure of incidents. Quality of resolution notesLogistics movement of spares to various locations along with AstraZenecaAdminister network filtering by implementation of access listsTroubleshoot routing and switching issuesTroubleshoot WAN/LAN Problem.Work closely with the client and other track teams to obtain technical knowledge and to permanently solve chronic problems.Training: Be willing to impart on the job and commercial training designed to enhance skills and support capabilitiesExperience and Skills requiredMinimum 7 Years of Domain Experience.Troubleshoot Routing LoopTroubleshoot Asymmetric Routing & STP Loop issuesTroubleshoot Load Balancers issues for Application flow.Working on Riverbed related issuesAnalyzing the outputs of all the tools and making recommendations example: High CPU utilization on core device at Data CenterImplementation of Operational Changes & coordination with project team for project related Changes.Assigning new users in guest VLANConfiguring/Troubleshooting Routing protocols – EIGRP, OSPF, BGPConfiguring/Troubleshooting LAN Switching – VLAN, VTP, STP, EtherChannel, CoSQos Quality of service configurationConfiguring/Troubleshooting WAN – MPLS & excellent knowledge on BGPConfiguring/Troubleshooting TCP/IP protocol suite, Quality of ServiceConfiguring/Troubleshooting Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.Configuring/Troubleshooting Network Security - IPSec VPN, AAA Architecture, TACACS+, RADIUSSupport Data Center Architecture – Network, Server, StorageConfiguration & troubleshooting experience on Cisco Nexus 7000/5000/2000 Series of switches requiredConfiguring/Troubleshooting Cisco IOS SoftwareConfiguring/Troubleshooting of WAN Acceleration/optimization – Cisco WAAS or RiverbedConfiguring/Troubleshooting of Application Load balancers – Citrix NetscalarAble to communicate with the customer and be able to present solutions to customers at CIO, CXO levelOpen for 24x7 availabilityProvide specialized hardware / software / network problem diagnosis / resolution for customer's Network.Escalation point for Level 2 engineersConduct technical trainings to internal resourcesExcellent network troubleshooting skills. Must be able to quickly identify and resolve network related issues in smallest possible time.Excellent communication skills. Must be able to clearly interact with the customer, understand the requirements and communicate with the off-shore team. Must be able to participate and represent the team in Change and Incident management meetings.Excellent leadership skills.CCNP/CCIP Certification Required.CCIE Certification desirable.