E-Solutions
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High School Diploma or equivalent requiredMicrosoft Certified Professional certification preferredMinimum of 12-18 months of Level I Service Desk/Technical Support experience preferredSkillsExcellent verbal and written communication skillsStrong interpersonal skillsMicrosoft Office Suite, SFA life cycle, Windows Operating Systems, Lotus Notes, and Internet applications.Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario