Job Details

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Field Support Specialist

RARITAN-08869, NJ, US
02/09/2021

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Required Skills

MS OFFICE

Company

VDart Inc

Experience

5 to 7 Year(s)

Job Description

• Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer

• Strong Experience in providing Hands & feet Support for Network and Datacenter Devices

• Strong knowledge on hardware, software, and networking concepts

• Good knowledge in KVM

• Strong knowledge on cables and connectors etc CAT45,fiber cables, SFP etc.

• Strong Customer service skills

• Strong written and verbal communication skills

Soft Skills

- Excellent communication and conversation skills (Verbal and Written)

- Good documentation skills

- Knowledge of MS OFFICE & O365

- Customer handling skills

- Able to handle unforeseen escalation situations

- High level of acceptance

- Can drive HCL's value and its methodology

Give support to network & security devices. , un-racking, packing, installing and shipping equipment to multiple locations

Years of Experience

Min 5+ years' experience in a similar position Work in similar technical profile.

2-3 years of Datacenter experience