Cloudious
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Good knowledge of Active DirectoryCitriXO365ServiceNow – ITSM toolMicrosoft WindowsMobile Operating Systems (Android/iOS)AntivirusSharePointVPN TroubleshootingMobile Device ManagementTechnical Skillset – Good to KnowKnowledge of Infrastructure / Exchange / Server TechnologiesRequired Background ExperienceAny University Graduate1-3 years in a service desk environmentHands on experience working in ITSM tools like Service Now, Remedy etc.