VDart Inc
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Experience in DevOps/SAFe agile methodology.Proven Solid Experience in Prod Support on Digital APIs landscape.Coordination and stakeholder management across multi vendors dev/test/infra teamExperience in requirement engineering and automation processesTelecom domain skills-CRM & Order management, Billing process, Financial reporting process.Responsible for Project planning & coordinationManage 20+ support team membersResponsible tracking KPIs and reporting the SLAs and manage project risksManage reports using JIRA, JIRA Align and qTestParticipate in Business discussions and provide technical feasibility and clarityEffectively communicate with stakeholders and team members to set up solution expectation in a timely and transparent fashionProvide guidance and support to enable the PCF – Cloud environment for components like Springboot MicroServicesEstimate the infrastructure resources, and effort for technical deliverables; along with essential development resourcesSupport Change and Release Management activities.Provide Lifeline/WAR room supports to Production/NON-Production issues with excellent problem solving skillsImplement HCLT's Propriety Tools and processes to improve performance, save cost, time and effort.