E-Solutions
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Undergraduate degree or equivalent experience in a technical discipline: Computer Science, Engineering, or related field.5-8 years of experience in ecommerce, consumer Internet, web services, or software planning & developmentCore skills in communications & collaboration, drive for results, technical aptitude, and business acumen, as recognized by othersTrack record of designing and executing software projects that bring value quickly to customers.Proficiency in industry standard project management software such as Microsoft Project and the Microsoft Office suite of products.Recommended:Additional abilitiesAble to contribute API, database schema, workflow or other designs to projectsAble to contribute code to prototypesPMP certification a plusBehavioral ExpectationsLeadership/People OrientedIs a role model and sets a good example for other associates to followIs always willing to help others and shares knowledge to improve the skill levels of other associatesIs quick to share credit for team accomplishmentsAdapts own behaviors and communication to gain cooperation of othersIs flexible and easy to approach; others enjoy working with him/herWorks effectively in groups; listens to others and asks for feedback and ideasCustomer FocusedApproaches work with a service focus with the customer in mind (internal and external customers)Develops effective partnerships with customers/internal customers - asks questions and listens to customers and tries to help in any way he/she canFocuses on and adheres to policies and practices that are customer focused and friendlyProvides high quality service for internal and external customers; commits to meet customer expectationsResponds to customers' needs, questions and concerns in an accurate, effective, and timely mannerEffectiveness/Attain ResultsFocuses on and gets the right things doneTakes personal accountability for his/her own work - does what it takes to make sure he/she gets the work doneMaintains high personal standards - isn't satisfied with just doing "OK work - tries to exceed expectations of his/her managerRecovers quickly from setbacks and handles pressure and stress - learns from mistakes and challengesActs with urgency to complete tasks and/or solve problems quicklyEffective Decision MakingUnderstands Client policies and procedures and uses solid judgment to make decisions based on themKeeps a positive attitude when he/she or others are making difficult decisionsIs not afraid to offer recommendations and/or feedback on decisionsWorks with others, when appropriate, to determine best course of actionMakes effective and timely decisions