Job Details

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Dispatch Associate

HARRISON-07029, NJ, US
ISELIN-08830, NJ, US
JERSEY CITY-07304, NJ, US
01/22/2025

Annual Salary($): 45000

Required Skills

Negotiating Skill, good communication, Coordination, multi tasker, Customer Relations, customer service, supply chain, logistics

Company

East West Hauling

Experience

1 to 15 Year(s)

Job Description

Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner.
• Ensure that all logistics work is reflective of the actual times that the work transpired.
• Understand all customer requirements and put plans in place to meet the service expectations
• Be familiar with the geographic service area and the industry standard rates that apply to each area.
• Answer all customer questions, both internal and external, concerning loads, service, or billing
information.
• Sourcing new customers by developing leads and cold calling potential customers.
• Creating, developing, and retaining business relationships with customers.
• Increase and Maintain understanding of current market conditions and business trends.
• Managing and negotiating rates based on the current market demand.
• Thoroughly understand the intricacies and rapid changes that occur in the freight industry & use this
knowledge to better service the existing client base