*Field Engineer
E-Solutions
Respond to technical service requests in the area to install and service Dell PCs, Lexmark printers and PC peripherals and/or electronic equipment
Takes service calls and performs incident specific activities such as replaceable unit swapping, image loading, and unit testing as directed by Help Desk, Service Desk or script
May perform routine installs, moves, adds and changes as part of a directed team, including:
o Whole unit replacement
o Printer repairs
Replacing rollers
Replacing fuser
Replacing maintenance kit
o Load software with a script
o Performs scripted image loading, unit diagnostics and replaceable unit swapping
o Simple troubleshooting by running basic diagnostics and performs ...
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*Field Test Engineer
E-Solutions
FTE Requirement
Field Testing Engineer performs a test on Mobile devices on specific test plan in a live network environment
Devices are tested at both stationary locations and specific drive routes
Data, Call Performance, Audio Quality tests
This role may require 100% Field work
This role includes around 80% local travel anywhere in the USA
At least 1~2 years of prior experience in mobile device testing is a must.
Perform wireless device field testing per test plan and collect logs using Specific test tools
Troubleshoot device-related and tool issues when required.
Identify, analyze and document defects and inconsistencies in handset behavior
Review test results for accuracy and quality
Exp...
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