Respond to technical service requests in the area to install and service Dell PCs, Lexmark printers and PC peripherals and/or electronic equipment Takes service calls and performs incident specific activities such as replaceable unit swapping, image loading, and unit testing as directed by Help Desk, Service Desk or script May perform routine installs, moves, adds and changes as part of a directed team, including: o Whole unit replacement o Printer repairs Replacing rollers Replacing fuser Replacing maintenance kit o Load software with a script o Performs scripted image loading, unit diagnostics and replaceable unit swapping o Simple troubleshooting by running basic diagnostics and performs ...
FTE Requirement Field Testing Engineer performs a test on Mobile devices on specific test plan in a live network environment Devices are tested at both stationary locations and specific drive routes Data, Call Performance, Audio Quality tests This role may require 100% Field work This role includes around 80% local travel anywhere in the USA At least 1~2 years of prior experience in mobile device testing is a must. Perform wireless device field testing per test plan and collect logs using Specific test tools Troubleshoot device-related and tool issues when required. Identify, analyze and document defects and inconsistencies in handset behavior Review test results for accuracy and quality Exp...