Job Listing

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*ServiceNow Developer VDart Inc

Experience with development and implementation of Service Now ITSM/Service Desk modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Level Management, Catalogs Experience with development and implementation of Service Now ITOM modules - Discovery, Event management, Orchestration Experience with Business Rules, Scripts, UI Actions, Workflow, Dashboards - all scripted aspects of the Service Now system A fundamental understanding of ITSM, ITIL or CMDB Skills: ServiceNow Developer, ServiceNow Consultant, ServiceNow Architect, ServiceNow Admin, ServiceNow CMDB, ITSM, ITOM

*Service Desk Engineer Cloudious

Good knowledge of Active Directory CitriX O365 ServiceNow – ITSM tool Microsoft Windows Mobile Operating Systems (Android/iOS) Antivirus SharePoint VPN Troubleshooting Mobile Device Management Technical Skillset – Good to Know Knowledge of Infrastructure / Exchange / Server Technologies Required Background Experience Any University Graduate 1-3 years in a service desk environment Hands on experience working in ITSM tools like Service Now, Remedy etc.

*ServiceNow Developer Savvyan Technologies

7+ years of experience Development with ServiceNow Platform ServiceNow Client Scripts experience Must have SNOW CSM experience ServiceNow Integration experience ServiceNow CIS CSM Certification nice to have

*Service Desk - L1 Technical Support Cloudious

Handling all the Inbound calls, chat and emails in service desk Handling Basic L1 level queries from end Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures Diagnose and quickly resolve a wide range of Windows applications issues Good troubleshooting knowledge on internet and VPN issues When the restoration is beyond the scope of the support escalate the issue/problem to appropriate resolver group using IT Ticketing System Install, upgrade, support and troubleshoot for printers & related computer hardware. Knowledge of Citrix and VPN Customize & configure desktop hardware to meet specifications and business standards Email account administr...

*ServiceNow Developer Savvyan Technologies

One (1) or more than one (1) of the following certifications: Certified ServiceNow Applications Developer. Certified ServiceNow Implementation Specialist. Certified ServiceNow Systems Administrator. At least eight (8) years of hands on experience in ServiceNow solutions design, architecture, and development. Scope of Work : Offeror shall propose a resource to perform the following duties: Provide design, planning, implementation, and development support in ITOM, ITSM, CSM, and ITBM Tools to delivery program teams. Provide hands-on development to ensure deadlines and deliverables are met. Establish and maintain productive working relationships with court business units and leverage these re...

*Service Desk Support Engineer Cloudious

Skills Required: Windows, SCCM Active Directory, O365, L1 Technical Support Handling all the Inbound calls, chat and emails in service desk Handling Basic L1 level queries from end Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures Diagnose and quickly resolve a wide range of Windows applications issues Good troubleshooting knowledge on internet and VPN issues When the restoration is beyond the scope of the support escalate the issue/problem to appropriate resolver group using IT Ticketing System Install, upgrade, support and troubleshoot for printers & related computer hardware. Knowledge of Citrix and VPN Customize & configure desktop ...