*IT Service Desk Analyst L1 (Entry Level)
VDart Inc
Job Requirements: -
1-2 Years of Service Desk analyst
Call center Exp is Required minimum 1 Year
24/7 Support Needed
Skills: Desktop Support, Help desk Analyst, Service Desk Analyst, IT support, Call Center, helpdesk, ServiceDesk, Computer Support
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*IT Service Desk Analyst II
E-Solutions
High School Diploma or equivalent required
Microsoft Certified Professional certification preferred
Minimum of 12-18 months of Level I Service Desk/Technical Support experience preferred
Skills
Excellent verbal and written communication skills
Strong interpersonal skills
Microsoft Office Suite, SFA life cycle, Windows Operating Systems, Lotus Notes, and Internet applications.
Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario
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