Job Requirements: - 1-2 Years of Service Desk analyst Call center Exp is Required minimum 1 Year 24/7 Support Needed Skills: Desktop Support, Help desk Analyst, Service Desk Analyst, IT support, Call Center, helpdesk, ServiceDesk, Computer Support
High School Diploma or equivalent required Microsoft Certified Professional certification preferred Minimum of 12-18 months of Level I Service Desk/Technical Support experience preferred Skills Excellent verbal and written communication skills Strong interpersonal skills Microsoft Office Suite, SFA life cycle, Windows Operating Systems, Lotus Notes, and Internet applications. Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario