*Production Support Analyst
VDart Inc
Skills Required:
Minimum 5 years of Production support experience
Life Science background is a must (especially in commercial side, i.e. sales and marketing of drugs, CRM etc.)
Exposure to applications used by Life Science companies e.g. Veeva CRM, Axtria SalesIQ etc.
Research, recommend, configure, and administer software configuration changes.
Troubleshooting skills – ability to understand the issues being faced by the users and quickly do the diagnosis and
involve the relevant application support teams to resolve the issues.
Excellent communication, coordination and customer handling skills
Key Skills: Production Support, Sales, Marketing, CRM, Life Science, Veeva, Axtria, SalesIQ
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