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Desktop Support Engineer
Desktop Support Technician needed in our Jersey City location to join a central technology team. The individual will be primarily responsible for the setup, maintenance and administration of Microsoft Windows desktops and responding to customer inquiries and issues. This individual will also work with other IT personnel to actively participate in discussions and research solutions that improve the efficiency and quality of the company's operations. The individual will work with other departments to suggest and resolve hardware and software issues. Respond to and resolving support requests for the end users. Create and maintain an Asset Inventory for corporate technology ass...
Skills:Active Directory
Company:Infinity Consulting Solutions, IncLocation:JERSEY CITY, NJ
Posted Date:01/11/2017
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Desktop and Network Support Analyst
Desktop & Network Support Analyst JOB SUMMARY Working in Information Technology's Client Services group requires the ability to work in a high-performance, global support team. Client Services supports the organization's PC install-base of 2,700+ systems around the world. The technical knowledge desired includes PC hardware, PC operating systems, application software support, packaging, and distribution with a strong understanding of networking and telecommunications. Requirements: Bachelor's Degree in Computer Science, Information Technology, MIS or equivalent work experience A working knowledge of System Center Virtual Machine Manager and App Controller " Experien...
Skills:PowerShell and scripting practices
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:06/11/2017
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Senior Desktop Support
Our Client is educational based company based out of TeaNeck NJ and they are currently seeking a Senior Desktop Support technician for a full-time opportunity to join their infrastructure team. Responsibilities for Senior Desktop Support: Install, upgrade, troubleshoot and resolve computer hardware / software issues in the HQ, branch office and remote home office users. Support and maintain network infrastructure in the HQ, branch and a data center. Assist and or troubleshoot the IT services, network, UPS/Battery Backup, WiFi, firewall, VoIP system, multifunction printers in branch offices. Create and update IT documentation. Perform user account and email management for ...
Skills:customer service skills
Company:Infinity Consulting Solutions, IncLocation:TEANECK, NJ
Posted Date:14/11/2017
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Desktop Support
The Desktop Support Engineer will perform a variety of support activities including but not limited to the remediation of desktop computer issues, the installation of desktop computers, and support of desktop computer users with their hardware and software needs. The temporary employee will both resolve tickets in an incident management system and work on various projects and deployments as required. Responsibilities: · Provide technical support for users of desktop hardware and software; users can be in remote locations. · Should be able to solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff. · ...
Skills:Microsoft Office 2007/2013 products
Company:Infinity Consulting Solutions, IncLocation:LOS ANGELES, CA
Posted Date:22/11/2017
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Desktop Engineer
ICS is working closely with a prestigious law firm in Chicago that has been leading the industry for over 150 years. They are seeking an energetic, focused and driven Desktop Engineer to build on their growing environment and provide third level support. The Desktop Engineer will be SME for all software distribution technologies including Microsoft Configuration Manager, SCCM and utilize scripting techniques to automate tasks with Powershell. Summary: The Desktop Engineer position within the Information Technology Department is responsible for all components of the desktop. This includes, but is not limited to, building and supporting the workstation operating system and...
Skills:Microsoft certifications
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:27/11/2017
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Desktop Support Engineer
We are growing our managed service provider seeking a Senior Desktop Support Engineer to join our team. The ideal candidate will have 5 - 7 years' experience supporting complex Microsoft based environments. Description: Main Duties Provide second-line desktop O/S and core productivity applications support; Provide first-line support for market data applications; Engage Application Development support groups on application issues; Escalate infrastructure issues to the local/regional Production Support teams; Provide out-off hour and weekends/holidays coverage. Market Data - Client and Reuters Support Person Requirements Qualification/Education Preferred MCSE/MCSA; ITIL certificat...
Skills:Window XP/2000
Company:Infinity Consulting Solutions, IncLocation:SAN FRANCISCO, CA
Posted Date:20/12/2017
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Desktop Support Technician
Desktop Support Technician Desktop Support Technician will deploy computers and computing devices at under the direction of an Implementation Manager in accordance with IT Standards and Policies. The Desktop Support Technician, under the direction of the Implementation Manager, operates within the framework of the complete project management life cycle and adheres to industry and IT Standards and Policies. They participate in multiple concurrent projects that include enhancements, migrations, additions, and upgrades to existing devices and reconfiguration of existing devices. They perform site surveys, coordinate with internal and external resources, maintain and update docume...
Skills:Remedy, technical documentation
Company:Infinity Consulting Solutions, IncLocation:YONKERS, NY
Posted Date:21/12/2017
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Desktop Support
Desktop Support Denver, CO Desktop Support professional needed on a contract basis. This person will be responsible for assisting in the day-to-day activities surrounding break-fix activities. Additionally, this position will assist with provisioning new equipment, maintaining inventory and ensure we meet our current service level commitments. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Required: - Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along with Microsoft Offi...
Skills:Microsoft Office 2010
Company:Infinity Consulting Solutions, IncLocation:DENVER, CO
Posted Date:21/12/2017
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Desktop Support - Level 2
DESKTOP SUPPORT – LEVEL 2 A national healthcare organization is actively looking for an experienced Desktop Support technician with a Level 2 support background. The ideal Desktop Support – Level 2 Technician will have experience working directly with executives and senior management as well as be responsible for handling tickets from a ticket queue in a timely manner and assisting users with various advanced systems issues. The Desktop Support – Level 2 Technician will maintain a proficient knowledge of technical programs and is able to assist end users with a variety of problems and offer 'white glove' support. May be asked to assist in special projects coordinated by the clien...
Skills:Microsoft Office
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:21/12/2017
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Desktop Support
Desktop Support Denver, CO 6 Month Contract Desktop Support contractor needed to assist with imaging and deploying new equipment, maintaining inventory and ensure we meet our current service level commitments. Responsibilities: - Provide technical assistance for user questions/issues on Windows 7, 8 and 10 and Microsoft Office - Assist in configuring cell phones with both iPhone and Android. - Resolve computer problems - Install and perform minor repairs to computers and peripheral equipment - Set up IT equipment for employee use - Maintain records of daily hardware installations - Prepare and document retired equipment and for surplus - Update/cr...
Skills:Microsoft Office
Company:Infinity Consulting Solutions, IncLocation:DENVER, CO
Posted Date:25/12/2017
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IT Desktop Support
IT Desktop Support Burlington, Ontario , Canada 12-month contract to start Looking for 1-2 years of experience in Corporate IT, but open to new grad with an IT / IS related degree Desktop Support and / or Help Desk IT Technical Support Troubleshooting IT trouble tickets Large, global and direct / long term client needs a Desktop / Help Desk Support – Level 2 – ASAP! Must have excellent customer service skills on the phone, F2F/deskside, and over email. Must be professional and motivated to learn! Lots of HW/SW to learn and a great resume booster! ServiceNow experience is ideal Experience supporting mobile devices, desktops, laptops, MDM – Airwatch, SAP...
Company:Infinity Consulting Solutions, IncLocation:NEW YORK, NY
Posted Date:02/01/2018
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Level 2 Desktop Support
Job Description - Level 2 Desktop Support Provide technical support to user base • Take support calls and log issues into Ticketing System Respond to request's via telephone • Diagnose and resolve advanced information technology hardware and software issues. • Develop and maintain a professional level of proficiency with Information Technology. • Identify and escalate situations requiring urgent attention. • Capturing and documenting the details of an issue. Troubleshooting steps taken in order to escalate the issue or document the identification and resolution; using a ticketing system to track and route request. • Work with Support Service colleagues to resea...
Skills:communication skills
Company:Infinity Consulting Solutions, IncLocation:TAMPA, FL
Posted Date:12/01/2018
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