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Desktop Support Analyst
Desktop Support Analyst The Desktop Support Analyst is responsible for providing assistance for the company’s corporate IT systems. The specific responsibilities include the support of the company’s desktop infrastructure including hardware, operating system, networking, backup infrastructure, application-support, VoIP support, hosted email support and hosted audio/video conferencing support for corporate and remote users, hosted Duties & Responsibilities Diagnose and resolve problems with desktop systems (Win7), printers and other standard office equipment. Perform regular and on-demand system backups and recoveries. Ensures that the service desk environment is running s...
Skills:VMWare
Company:Infinity Consulting Solutions, IncLocation:MC LEAN, VA
Posted Date:02/11/2016
 
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Junior IT Desktop Support
Junior IT Desktop Support Grapevine, TX 6 month contract to hire We are looking for a highly motivated person who can thrive in a fast-paced, professional, and dynamic work environment. The successful applicant to fill this full-time position in our client's IS Department will be primarily responsible for Tier 1 IT Support at the branch level, which includes software and hardware support. Good customer service and organizational skills are essential, as well as being highly self-motivated at all times. The ideal candidate must be able to communicate highly technical concepts to our non-technical customers, while providing excellent customer service! Responsibilities: ...
Skills:Scripting
Company:Infinity Consulting Solutions, IncLocation:GRAPEVINE, TX
Posted Date:08/11/2016
 
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Global Desktop Support Manager
Global Desktop Support Manager Job Description The Global Desktop Support Manager ensures that all phases of desk side support, including installations, upgrades, software, hardware, operating systems, and configuration issues, are properly coordinated, monitored, tracked, and resolved. Key Areas of Responsibility Provide leadership to individuals on team(s) through coaching, feedback, development goals, and performance management. Manage performance of the Technology Support team by driving productivity and improving the experience coworkers have when interacting with IT. Review daily, weekly, and monthly reports for Technology Support to ensure that all service level init...
Skills:ITIL v3
Company:Infinity Consulting Solutions, IncLocation:VERNON HILLS, IL
Posted Date:08/11/2016
 
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Desktop Support Technician
Desktop Support Technician: ESSENTIAL DUTIES AND RESPONSIBILITIES • Establish and maintain a globally deployed, supported and flexible desktop infrastructure that includes; o Optimized images with necessary language support. o Centrally managed licensing compliance. • Research and review emerging technologies as it pertains to desktops and users for possible use. • Create and maintain detailed documentation of Desktop infrastructure, processes and procedures. • Record & Maintain documentation of issues with their resolutions. • Plan and perform hardware and software upgrades, including collaborating with clients and other Information Systems staff to coordinate the mu...
Skills:general networking
Company:Infinity Consulting Solutions, IncLocation:LINCOLNSHIRE, IL
Posted Date:16/11/2016
 
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Desktop Support
Desktop Support Specialist Pleasanton, CA 4 month - potential for extension Rotating on-call schedule which includes night, weekends and holidays The project is to replace user laptops and desktop computers in an enterprise environment. This will include imaging using company tools, scheduling, inventory management, installing applications, and moving client data. The candidate will need to be organized and have good customer service skills. Incumbant will provide technical support to business area management and staff for personal computer systems software, hardware and network connectivity. Installs, configures and troubleshoots desktop systems, workstations a...
Skills:A+
Company:Infinity Consulting Solutions, IncLocation:PLEASANTON, CA
Posted Date:16/11/2016
 
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Desktop Support
Desktop Support St Paul, MN $10 - $15 per hour Large, global and highly reputable organization is looking for a Desktop Support Consultant to join their team on a 6+ month contract with opportunity to extend! Great resume boosting opportunity! Desktop Support experience in Corporate environment (big box ideally) IT Experience – 1 to 2 years required NeXt Application experience ITSM experience – Servicenow ideally Troubleshooting experience and passion to solve technical problems Third Party Applications Not Accepted
Skills:NeXt Application
Company:Infinity Consulting Solutions, IncLocation:SAINT PAUL, MN
Posted Date:21/11/2016
 
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Desktop Support
Desktop Support 6-month Contract potential to extend Austin, TX Qualifications: 2-3 years of providing Windows and OS/X based hardware and software support Knowledge and experience with current Microsoft Windows client architecture and working knowledge of a broad range of applications. Proven experience providing support services to Executives and or Senior management Strong customer service and communication skills Responsibilities: Provide desktop support services with a wide range internal business and management team Adapt to a rapidly changing process based work environment Works with application and business owners Responsibly utilizes privileg...
Skills:Microsoft Windows client architecture
Company:Infinity Consulting Solutions, IncLocation:AUSTIN, TX
Posted Date:16/12/2016
 
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Desktop Support Engineer
Our client is looking for skilled IT Consultant with real world experience from desktop computers to servers in a Windows environment with 4-7 years exp. The ideal candidate needs the ability to work independently or with a team. Capacity to research and troubleshoot quickly and accurately is essential. Excellent time management skills as well as written and verbal communication skills in both corporate and casual environments ranging from CEO's to end users is essential. Candidate should be dedicated to the idea of a job well done and willing to put in the time/effort to complete the task to client satisfaction. Our consulting firm is a small shop that manages about 15 c...
Skills:Microsoft Certification
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:10/01/2017
 
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Desktop Support
DUTIES: Maintain in-depth knowledge and understanding of our technologies, hosted apps, & services Deep Active Directory knowledge. Creating and maintaining User Accounts, Executing Password Resets, Creating Distribution Lists, in depth knowledge of user provisioning Provides local support for all software applications, hardware and technology solutions utilized by our pack Consults with line management for technology guidance when appropriate Collect analyzes and track trends and metrics in partnership with leadership and the enterprise technology team to develop and deploy long-term solutions for technology issues Identifies technology training and coaching opportunitie...
Skills:Microsoft MCP
Company:Infinity Consulting Solutions, IncLocation:MADISON, WI
Posted Date:04/07/2018
 
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Desktop Support Technician
DUTIES: Maintain in-depth knowledge and understanding of our technologies, hosted apps, & services Deep Active Directory knowledge. Creating and maintaining User Accounts, Executing Password Resets, Creating Distribution Lists, in depth knowledge of user provisioning Provides local support for all software applications, hardware and technology solutions utilized by our pack Consults with line management for technology guidance when appropriate Collect analyzes and track trends and metrics in partnership with leadership and the enterprise technology team to develop and deploy long-term solutions for technology issues Identifies technology training and coaching opportunitie...
Skills:Microsoft MCP
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:16/07/2018
 
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Desktop Support Lead
Desktop Support Lead The Desktop Support Lead is a member of the IT 'End User Support' team and reports to the Manager of End User Support. The Lead Support Engineer is the first escalation path for the Service Desk and provide Level 2 support within the organization, including desk side support in offices. He/she is responsible for maintaining the Client IT knowledgebase and will review closed incidents for closure notes that can be used to improve the KB. One of the Support Lead's duties shall be to maintain an imaged fleet of desktops and laptops and to work with Desktop Engineers to improve the deployment images. The duties of this role include the management of all ha...
Skills:ITIL v3 framework
Company:Infinity Consulting Solutions, IncLocation:BELLEVILLE, MI
Posted Date:17/07/2018
 
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Desktop Support
The individual will primarily provide desktop support and be the main point of contact to all hedge fund users and may also include Executives, Traders, Risk Management, etc. to address their requests and issues at the office and at their homes. This individual will also work with other IT personnel to resolve technical issues in a fast-paced environment. Issues consist of a multitude of hardware and software problems on the desktop, including troubleshooting and supporting market data applications. It is required that the individual possesses outstanding customer service skills, excellent communication (written and verbal) and interpersonal skills, attention to detail, and except...
Skills:Windows Active Directory
Company:Infinity Consulting Solutions, IncLocation:GREENWICH, CT
Posted Date:23/07/2018
 
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Desktop Support - Tier 1
DESKTOP SUPPORT – TIER 1 A global professional services firm is looking for an experienced Desktop Support Specialist to join their Tier 1 support team. The Desktop Support specialist will primarily be responsible for laptop imaging and configuration work. The ideal candidate will have a broad technical skillset and the ability to function independently with little supervision. Responsibilities: Providing on-site and remote support Testing a large number of term laptops for defects and processing through repair Testing and updating the standard laptop image that is used for laptop deployments Advanced technical troubleshooting of hardware and software issues Doc...
Skills:MS Office products
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:23/07/2018
 
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Desktop Support Engineer
Desktop Support Engineer Knowledge, Skills, Attitudes, and Experience Bachelor's degree or equivalent work experience. Excellent knowledge and understanding of information technology principles, including commercial software, personal computer operating systems, PC and laptop hardware, and mobile devices and applications. Excellent customer service skills. Attention to details. Sensitivity to a variety of cultures. One to three years of relevant work experience in a hybrid Microsoft/Apple environment. Demonstrated technical writing and documentation skills. Ability to work well under pressure. Ability to work independently and perform multiple concurrent and di...
Skills:hybrid Microsoft
Company:Infinity Consulting Solutions, IncLocation:EVANSTON, IL
Posted Date:26/07/2018
 
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Desktop Support Technician
DESKTOP SUPPORT TECHNICIAN Seeking an experienced and personable Desktop Support Technician to handle the day-to-day hardware/software and maintenance needs for an established legal group downtown. The Desktop Support Technician will be responsible for doing desktop hardware break/fix/installation, software installation, desk-side troubleshooting, printer support, re-imaging computers, inventory control for desktops and notebooks, user account maintenance, and inputting and tracking all desktop calls via our call tracking system. In addition, this role will also provide video conferencing support as needed. The Desktop Support Technician is a highly visible role working with of...
Skills:Microsoft's Active Directory
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:30/07/2018
 
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Desktop Support
Our client is a specialized financial advisory firm providing solutions for credit investors including private credit middle office services, due diligence, valuation and analytics. They also provide underwriting and due diligence services for the residential mortgage market. They develop proprietary technology and services that facilitates business processes across a wide variety of financial instruments, providing critical data and document onboarding, monitoring and analytics capabilities through the full investment lifecycle. We are looking for people with the experience and drive to help us build our future by delivering value for every client that we serve. Position Overv...
Skills:Office 365
Company:Infinity Consulting Solutions, IncLocation:DANBURY, CT
Posted Date:31/08/2018
 
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Level 2 Desktop Support Engineer
Level 2 Desktop Support Engineer/Field Service Technician We provide benifits and up to 20% Bonus, 401k, and Company Paid Lunch. The Desktop Analyst Responsibilities: Provide 1st and 2nd line technical support by responding to user requests. You will also have to visit client sites 50% of the time. Take ownership of user problems and be proactive when dealing with user issues. Respond to enquiries from users and help resolve hardware and/or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Arrange for external technical support where problems cannot be resolved in house Stay current with system information...
Skills:MS PowerPoint
Company:Infinity Consulting Solutions, IncLocation:NEW YORK, NY
Posted Date:07/09/2018
 
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Desktop Support Technician
The Desktop Support Technician responds to support requests from end-users and works to resolve their issues professionally and efficiently. This individual is responsible for managing all aspects of the end-user computing environment. The Desktop Support Technician will assist in project management and completion with direction from the Help Desk Manager. Responsibilities: Responds to user problems and works to resolve issues efficiently and professionally while developing a good rapport with the user base Maintains updated ticket statuses and documents progress on all issues using company service tracking system Creation and management of user accounts and profiles; p...
Skills:technical writing skills
Company:Infinity Consulting Solutions, IncLocation:HOFFMAN EST, IL
Posted Date:07/09/2018
 
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Desktop Support Technician
DUTIES: Maintain in-depth knowledge and understanding of our technologies, hosted apps, & services Deep Active Directory knowledge. Creating and maintaining User Accounts, Executing Password Resets, Creating Distribution Lists, in depth knowledge of user provisioning Provides local support for all software applications, hardware and technology solutions utilized by our pack Consults with line management for technology guidance when appropriate Collect analyzes and track trends and metrics in partnership with leadership and the enterprise technology team to develop and deploy long-term solutions for technology issues Identifies technology training and coaching opportunitie...
Skills:Active Directory
Company:Infinity Consulting Solutions, IncLocation:MADISON, WI
Posted Date:07/09/2018
 
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Desktop Support Team Lead
Desktop support team lead is responsible for a daily oversight of trading floor helpdesk technicians who support front office and corporate users. Individual must demonstrate strong technical and people skills in order to handle numerous support issues, consistently offer superior customer service and supervise the team to for proper workload prioritization and escalations. Major Responsibilities: Receive and respond to incoming phone calls, tickets, and e-mail requests for support. Act as a point of escalation for a team of helpdesk technicians and end users. Manage problems through resolution with clear communication and status updates for affected users and management. ...
Skills:Microsoft SCCM, Active Directory
Company:Infinity Consulting Solutions, IncLocation:NEW YORK, NY
Posted Date:10/09/2018
 
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