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Desktop Support Analyst
Desktop Support Analyst The Desktop Support Analyst is responsible for providing assistance for the company’s corporate IT systems. The specific responsibilities include the support of the company’s desktop infrastructure including hardware, operating system, networking, backup infrastructure, application-support, VoIP support, hosted email support and hosted audio/video conferencing support for corporate and remote users, hosted Duties & Responsibilities Diagnose and resolve problems with desktop systems (Win7), printers and other standard office equipment. Perform regular and on-demand system backups and recoveries. Ensures that the service desk environment is running s...
Skills:VMWare
Company:Infinity Consulting Solutions, IncLocation:MC LEAN, VA
Posted Date:02/11/2016
 
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Junior IT Desktop Support
Junior IT Desktop Support Grapevine, TX 6 month contract to hire We are looking for a highly motivated person who can thrive in a fast-paced, professional, and dynamic work environment. The successful applicant to fill this full-time position in our client's IS Department will be primarily responsible for Tier 1 IT Support at the branch level, which includes software and hardware support. Good customer service and organizational skills are essential, as well as being highly self-motivated at all times. The ideal candidate must be able to communicate highly technical concepts to our non-technical customers, while providing excellent customer service! Responsibilities: ...
Skills:Scripting
Company:Infinity Consulting Solutions, IncLocation:GRAPEVINE, TX
Posted Date:08/11/2016
 
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Global Desktop Support Manager
Global Desktop Support Manager Job Description The Global Desktop Support Manager ensures that all phases of desk side support, including installations, upgrades, software, hardware, operating systems, and configuration issues, are properly coordinated, monitored, tracked, and resolved. Key Areas of Responsibility Provide leadership to individuals on team(s) through coaching, feedback, development goals, and performance management. Manage performance of the Technology Support team by driving productivity and improving the experience coworkers have when interacting with IT. Review daily, weekly, and monthly reports for Technology Support to ensure that all service level init...
Skills:ITIL v3
Company:Infinity Consulting Solutions, IncLocation:VERNON HILLS, IL
Posted Date:08/11/2016
 
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Desktop Support Technician
Desktop Support Technician: ESSENTIAL DUTIES AND RESPONSIBILITIES • Establish and maintain a globally deployed, supported and flexible desktop infrastructure that includes; o Optimized images with necessary language support. o Centrally managed licensing compliance. • Research and review emerging technologies as it pertains to desktops and users for possible use. • Create and maintain detailed documentation of Desktop infrastructure, processes and procedures. • Record & Maintain documentation of issues with their resolutions. • Plan and perform hardware and software upgrades, including collaborating with clients and other Information Systems staff to coordinate the mu...
Skills:general networking
Company:Infinity Consulting Solutions, IncLocation:LINCOLNSHIRE, IL
Posted Date:16/11/2016
 
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Desktop Support
Desktop Support Specialist Pleasanton, CA 4 month - potential for extension Rotating on-call schedule which includes night, weekends and holidays The project is to replace user laptops and desktop computers in an enterprise environment. This will include imaging using company tools, scheduling, inventory management, installing applications, and moving client data. The candidate will need to be organized and have good customer service skills. Incumbant will provide technical support to business area management and staff for personal computer systems software, hardware and network connectivity. Installs, configures and troubleshoots desktop systems, workstations a...
Skills:A+
Company:Infinity Consulting Solutions, IncLocation:PLEASANTON, CA
Posted Date:16/11/2016
 
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Desktop Support
Desktop Support St Paul, MN $10 - $15 per hour Large, global and highly reputable organization is looking for a Desktop Support Consultant to join their team on a 6+ month contract with opportunity to extend! Great resume boosting opportunity! Desktop Support experience in Corporate environment (big box ideally) IT Experience – 1 to 2 years required NeXt Application experience ITSM experience – Servicenow ideally Troubleshooting experience and passion to solve technical problems Third Party Applications Not Accepted
Skills:NeXt Application
Company:Infinity Consulting Solutions, IncLocation:SAINT PAUL, MN
Posted Date:21/11/2016
 
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Desktop Support
Desktop Support 6-month Contract potential to extend Austin, TX Qualifications: 2-3 years of providing Windows and OS/X based hardware and software support Knowledge and experience with current Microsoft Windows client architecture and working knowledge of a broad range of applications. Proven experience providing support services to Executives and or Senior management Strong customer service and communication skills Responsibilities: Provide desktop support services with a wide range internal business and management team Adapt to a rapidly changing process based work environment Works with application and business owners Responsibly utilizes privileg...
Skills:Microsoft Windows client architecture
Company:Infinity Consulting Solutions, IncLocation:AUSTIN, TX
Posted Date:16/12/2016
 
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Desktop Support Engineer
Our client is looking for skilled IT Consultant with real world experience from desktop computers to servers in a Windows environment with 4-7 years exp. The ideal candidate needs the ability to work independently or with a team. Capacity to research and troubleshoot quickly and accurately is essential. Excellent time management skills as well as written and verbal communication skills in both corporate and casual environments ranging from CEO's to end users is essential. Candidate should be dedicated to the idea of a job well done and willing to put in the time/effort to complete the task to client satisfaction. Our consulting firm is a small shop that manages about 15 c...
Skills:Microsoft Certification
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:10/01/2017
 
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Desktop Support
DUTIES: Maintain in-depth knowledge and understanding of our technologies, hosted apps, & services Deep Active Directory knowledge. Creating and maintaining User Accounts, Executing Password Resets, Creating Distribution Lists, in depth knowledge of user provisioning Provides local support for all software applications, hardware and technology solutions utilized by our pack Consults with line management for technology guidance when appropriate Collect analyzes and track trends and metrics in partnership with leadership and the enterprise technology team to develop and deploy long-term solutions for technology issues Identifies technology training and coaching opportunitie...
Skills:Microsoft MCP
Company:Infinity Consulting Solutions, IncLocation:MADISON, WI
Posted Date:04/07/2018
 
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Desktop Support Technician
DUTIES: Maintain in-depth knowledge and understanding of our technologies, hosted apps, & services Deep Active Directory knowledge. Creating and maintaining User Accounts, Executing Password Resets, Creating Distribution Lists, in depth knowledge of user provisioning Provides local support for all software applications, hardware and technology solutions utilized by our pack Consults with line management for technology guidance when appropriate Collect analyzes and track trends and metrics in partnership with leadership and the enterprise technology team to develop and deploy long-term solutions for technology issues Identifies technology training and coaching opportunitie...
Skills:Microsoft MCP
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:16/07/2018
 
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Desktop Support Lead
Desktop Support Lead The Desktop Support Lead is a member of the IT 'End User Support' team and reports to the Manager of End User Support. The Lead Support Engineer is the first escalation path for the Service Desk and provide Level 2 support within the organization, including desk side support in offices. He/she is responsible for maintaining the Client IT knowledgebase and will review closed incidents for closure notes that can be used to improve the KB. One of the Support Lead's duties shall be to maintain an imaged fleet of desktops and laptops and to work with Desktop Engineers to improve the deployment images. The duties of this role include the management of all ha...
Skills:ITIL v3 framework
Company:Infinity Consulting Solutions, IncLocation:BELLEVILLE, MI
Posted Date:17/07/2018
 
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